Known for being one of the largest technology companies in the world, Dell offers hardware products and services to businesses across the globe.
Microsoft is a multinational company based in the USA. It has two headquarters; one in Richmond and one in Washington. It is mostly known for the personal computer operating system that dominates the technology market.
Founded in 1984, Cisco has been one of the leading networking hardware and software companies in the technology industry.
Meraki focuses on simplifying network technology by centrally managing from the web as well as by providing enterprise mobility management, communications, security cameras, and other solutions.
VMware has been in existence for over two decades and is a publicly traded company. It provides virtualization hardware, software, and services.
Although it’s a branch of Amazon, Amazon AWS provides subscribed computing platforms to individuals, companies, and governmental organizations around the world.
Headquartered in Massachusetts, EMC focuses on delivering cloud computing, virtualization, analytics, data storage, and IT Security solutions.
Datto is based here in the USA and provides hardware and software for cybersecurity and data backup requirements.
Our clients are our focus. It’s our main priority to deal with your questions, challenges, and concerns in a timely manner. By coordinating with the proper company personnel, we deliver accurate answers and strategic solutions to all our clients.
We are vendor agnostic. We aren’t resellers. This means no markups on hardware and software, combined with advice that is unbiased and always professional. Whether you are buying new IT hardware/software, or you need someone to interface with your vendors to sort an issue, we’re here to provide continuous support.
We have an escalation team for everything, and all our technicians are carefully selected for their unique specialties.
Standard Helpdesk Support Services – We offer phone, email, and ticketing system support and have a tech on call 24/7. We offer annual agreements with pre-paid, hourly support.
Vendor Liaison – We offer our clients a vendor liaison service where we will interface with their third-party vendors on their behalf to resolve issues rapidly.
Tech Plan – We perform an annual audit of each client and review it with them to generate a 3-year technology plan; this outlines any expenditures that may be needed to keep their network infrastructure running at peak performance.
Customer Maturity Matrix (CMM) – We rate each client with a 10-point network infrastructure grade from A through F. The goal of the Tech Plan is to get each client to the grade of A.
Office 365 – We offer end-user migrations to the Microsoft Office 365 platform.
Security Appliance Management – We use Cisco Meraki as our primary security appliance but are familiar with all major manufacturers. These include SonicWall, Fortinet, and Edge.
Access Point Management – We use Cisco Meraki as our primary wireless solution because of its capability and reliability, but we are familiar with all the major manufacturers, including Ubiquity, Ruckus, and Aruba.
Disaster Recovery – We use high-end local and cloud backup solutions to safeguard client data.
Accessibility Compliance Testing – We have CPACC certified accessibility experts in WCAG guidelines and Section 508 in order to bring your website and digital offering into compliance.
Custom Software – we have expertise in writing custom software applications for clients that require a unique solution for their business.
Cyber Security Audit Services – We have the capacity to survey your IT systems for vulnerabilities and deliver a report on what we have found to your business leadership team.
LI Tech Advisors is very good at what we do and don’t pretend that we are experts in areas that are not technology related. That’s why we partner with outstanding solution providers that are experts in their individual fields and work closely with them. This allows LI Tech Advisors to focus on what’s important for your business continuity and security while also offering the other very important services that your business needs.
Accessibility Testing: My Blind Spot provides this service. It is a non-profit advocacy organization that has over 65 People with Disabilities that can run accessibility tests for compliance for WCAG and Section 508 utilizing our CPACC certified accessibility experts. Through this partner, we have worked with companies such as American Airlines, United Airlines, Carnival Cruise Lines, Toyota, Peapod, Intuit, etc…
VoIP Phones – We have local partners that work closely with us to offer these services.
Copier/Printers – We have local partners that work closely with us to service all copier and printer issues.
Security Cameras/Keyless entry/Alarms – We have local partners that work closely with us to offer these types of solutions.
School Security and Training – We have partners that offer “Active Shooter” and general security training for schools.
Office 365 and G-Suite Training – We have partners that offer many different levels of training – from novice to expert – and will custom tailor a training course to meet your company’s or school’s needs.